General terms and conditions of business


On the basis of these general terms and conditions (GTC) comes between the customer and
TALA Food GmbH & Co. KG Represented by:
Kiarasch Kianerci Haghighi Address: Marie-Jahn-Strasse 20
Phone: +49 (0) 511 76 828 007
Email address:
Sales tax identification number: DE310527199,
hereinafter referred to as the provider, the contract is concluded.

Subject of the contract

This contract regulates the sale of new goods via the provider's online shop. For the details of the respective offer, reference is made to the product description on the offer page.

conclusion of contract

The contract is only concluded in electronic business transactions via the shop system. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The ordering process for the conclusion of the contract includes the following steps in the shop system: • Selection of the offer in the desired specification (size, color, number) • Inserting the offer in the shopping cart • Pressing the 'order' button • Entering the billing and delivery address • Selection the payment method • Review and processing of the order and all entries • Click on the button 'Order with costs' • Confirmation email that the order has been received • The contract is concluded when the order confirmation is sent.

Contract duration

Subject to termination, the contract has a term of 0 deliveries. The total price is calculated from the following components: Net price + VAT + (optional shipping costs)


The provider reserves the right to provide a service of equal quality and price. The service presented in the shop is an example and not the individual, contractual service. The provider reserves the right not to provide the promised service if it is not available.

Prices, shipping costs, return costs

All prices are final prices and include the statutory sales tax. In addition to the final prices, there are additional costs depending on the shipping method, which are displayed before the order is shipped. You can return the goods within 30 days. If there is a right of withdrawal and this is used, the customer bears the costs of the return.


The customer only has the following options for payment: bank transfer in advance, direct debit, cash on delivery, payment service provider (PayPal), cash payment on collection, credit card. Other payment methods are not offered and will be rejected. The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all information for the transfer and is sent by e-mail. The invoice amount will be collected by the provider using direct debit on the basis of the direct debit authorization by the customer from the account specified. In the case of delivery against cash on delivery, the cash on delivery amount is paid to the deliverer in cash upon delivery, whereby the deliverer charges a cash on delivery fee. When using an escrow service/payment service provider, this enables the provider and customer to process the payment among themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider. The invoice amount can also be paid in cash during normal office hours at the supplier's business premises, after deduction of the shipping costs. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped. The customer is obliged to pay or transfer the stated amount to the account specified on the invoice within 3 days of receipt of the invoice. Payment is due from the invoice date without deduction. After expiry of the payment period, which is thus determined by the calendar, the customer is in default even without a reminder.

delivery terms

The goods will be shipped immediately after receipt of the order. The dispatch takes place on average after 3 days at the latest. The entrepreneur undertakes to deliver within 14 days of receipt of the order. The standard delivery time is 2 days unless otherwise stated in the item description. The provider sends the order from its own warehouse as soon as the entire order is in stock there. The customer will be informed immediately of delays. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by his own suppliers, although a corresponding hedging transaction was made in good time, the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed immediately and received services, especially payments, will be refunded.

drafting of contracts

The customer has no way of directly accessing the stored contract text. The customer can correct input errors during the ordering process. To do this, he can proceed as follows: Contact our service via