Contractual partner
On the basis of these General Terms and Conditions (GTC), a contract is concluded between the customer and
TALA Food GmbH & Co. KG Represented by:
Kiarasch Kianerci Haghighi Address: Marie-Jahn-Straße 20
Phone: +49(0)174/2407472
Email address: support@rosierose.de
VAT identification number: DE310527199,
hereinafter referred to as the provider, the contract is concluded.
Subject matter of the contract
This contract governs the sale of new goods through the provider's online shop. For details of the respective offer, please refer to the product description on the offer page.
Conclusion of contract
The contract is concluded exclusively in electronic commerce via the shop system. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The ordering process for concluding the contract in the shop system comprises the following steps: • Selection of the offer with the desired specification (size, color, quantity) • Placing the offer in the shopping cart • Clicking the 'order' button • Entering the billing and delivery address • Selecting the payment method • Reviewing and processing the order and all entries • Clicking the 'order with payment' button • Confirmation email that the order has been received • The contract is concluded when the order confirmation is sent.
Contract duration
Subject to termination, the contract has a term of 0 deliveries. The total price is calculated from the following components: Net price + VAT + (optional shipping costs)
Reservations
The provider reserves the right to provide a service of equivalent quality and price. The service presented in the shop is exemplary and not the individual service subject to the contract. The provider reserves the right not to provide the promised service if it is not available.
Prices, shipping costs, return costs
All prices are final prices and include statutory sales tax. In addition to the final prices, additional costs may apply depending on the shipping method. These will be displayed before the order is shipped. You can return the goods within 30 days. If you have a right of withdrawal and the goods are used, the customer bears the return costs.
Payments
The customer has the following exclusive payment options: advance transfer, direct debit, cash on delivery, payment service provider (PayPal), cash on collection, credit card. Other payment methods are not offered and will be rejected. The invoice amount must be transferred in advance to the account specified upon receipt of the invoice, which contains all the details for the transfer and is sent by email. The invoice amount will be collected by the provider via direct debit based on the customer's direct debit authorization from the customer's specified account. For cash on delivery deliveries, the cash on delivery amount is paid in cash to the courier upon delivery, with the courier charging a cash on delivery fee. When using an escrow service/payment service provider, this enables the provider and customer to process the payment between themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information can be found on the website of the respective escrow service/payment service provider. The invoice amount can also be paid in cash at the provider's premises during normal office hours, less the applicable shipping costs. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods are shipped. The customer is obligated to pay or transfer the stated amount to the account specified on the invoice within three days of receiving the invoice. Payment is due without deduction from the invoice date. After the payment deadline, which is therefore determined by the calendar year, the customer is in default even without a reminder.
Delivery conditions
The goods will be dispatched immediately after receipt of the order. On average, dispatch takes place within 3 days at the latest. The entrepreneur undertakes to deliver within 14 days of receipt of the order. The standard delivery time is 2 days unless otherwise stated in the item description. The provider will ship the order from its own warehouse as soon as the entire order is in stock there. The customer will be informed immediately of any delays. If the provider is not responsible for a permanent delivery impediment, in particular force majeure or non-delivery by its own suppliers, despite a corresponding hedging transaction having been concluded in a timely manner, the provider has the right to withdraw from the contract with the customer. The customer will be informed immediately and any services received, in particular payments, will be refunded.
Contract design
The customer has no direct access to the saved contract text. The customer can correct any input errors during the ordering process. To do so, they can contact our customer service team at support@rosierose.de.
