Payment and shipping terms

shipping conditions

Delivery takes place within Germany, Europe and worldwide. Shipping costs (including VAT)

deliveries within Germany

For the shipping method "Standard Shipping" we charge a flat shipping fee of €2.95 per order. Delivery is free for orders over €40.

deliveries to Austria

For the shipping method "Standard Shipping" we charge a flat shipping fee of €4.95 per order. Delivery is free for orders over €60.
 



deliveries to Switzerland

For the shipping method "Standard Shipping" we charge a flat shipping fee of €4.95 per order. Delivery is free for orders over €60.

deliveries abroad (Europe)

For the shipping method "Europe Shipping" we charge a flat shipping fee of €4.95 per order. Delivery is free for orders over €60.

Deliveries abroad (worldwide)

For the shipping method "Worldwide Shipping" we charge a flat shipping fee of €9.95 per order. Delivery is free for orders over €100.
 



pre-order

Orders placed in pre-order status will be shipped separately. If the ordered item is not in stock after 30 days, the item in the order will be cancelled.

delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1-3 working days, for international deliveries (Europe) within 2-5 working days and for international deliveries (worldwide) within 5-21 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction). Please note that no deliveries are made on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in separate shipments unless we have made different arrangements with you.

Accepted payment options

Payment via PayPal- Payment via Stripe (credit card, instant transfer, Giropay, Apple Pay, Amazon Pay) Klarna.

Further details on payment

If you pay by credit card, your credit card account will be charged when the contract is concluded. If you have any questions, you can find our contact details in the imprint.


return


At ROSIE ROSE we want to make sure that you are completely satisfied with your purchase from us. That's why we offer a 30-day return guarantee.

If you are not satisfied with your purchase or wish to return an item for any reason, you may do so within 30 days of the purchase date. Please note that you will be responsible for the cost of returning the item.

Once we receive and inspect the returned item, we will refund you the corresponding money. We will process the refund within 14 days from the date of return.

So that we can process your return quickly and easily, please send us the item in an unused and undamaged condition and in the original packaging to the following address:

TALA Food GmbH & Co. KG
Marie-Jahn-Straße 20
30177 Hannover

If you have any questions about returns, you can use our contact form or our live chat.